Online Experience & Opinion Management

Get in touch

How can we help?

Whether you need a review removed or have a question about our process, we're here to help.

Send us a message

Fill in the details below and we'll get back to you within 24 hours.

You only pay if we succeed. Full refund guaranteed.

Email us

contact@oeom.com

Response time

We typically respond within 24 hours on business days.

Ready to start?

If you already know which review you need removed, submit a takedown request directly.

Frequently asked questions

Everything you need to know about our review removal process.

Yes — but only content that violates a platform's own policies. We specialise in identifying reviews and posts that breach terms of service (fake reviews, spam, defamatory content, competitor attacks, and more) and filing the removal requests through official channels. We don't use grey-area tactics. When we say we can help, we mean it — and if we don't succeed, you get a full refund.

Removal timelines vary depending on the platform and complexity of the case. Most removals are completed within 0–14 days. We'll give you a realistic estimate before any work begins and keep you updated at every step.

You only pay if we succeed. Our fee is agreed per removal before we start — and if we don't remove the content, you receive a full refund, no questions asked. No retainers, no hourly billing, no hidden charges.

If a removed review or piece of content reappears within 30 days of removal, we'll pursue the re-removal at no additional charge. Our job isn't done until it stays down.

We assess every case before taking it on. If we don't believe we can remove the content, we'll tell you honestly and decline — no fee. If we do take the case and the removal is unsuccessful, you receive a full refund. This is what makes our model genuinely different from every alternative.

Yes. We work with everyone from solo traders and local businesses to large enterprises and public figures. Whether it's a single damaging Google review or a wider reputation crisis across multiple platforms, we have the processes to handle it.

Completely. We never disclose client identities, the content in question, or any details of the removal process. All correspondence is handled through official channels under strict confidentiality. Your reputation — and your privacy — are both protected.

The use of any registered mark on this page is solely for the purpose of illustrating examples of the OEOM (Online Experience & Opinion Management) content removal service and does not indicate any affiliation or sponsorship with the trademark owner. The marks are the property of their respective owners and all rights are reserved to them. We do not claim any ownership over any trademark, and any use of a trademark is done solely with the understanding that it is the property of its respective owner.